We are looking for a Customer Service & Logistics Executive to join our Supply Chain team based in Singapore.
About Vitablend (Part of Barentz)
Vitablend strives to contribute to better food and feed, for better health and lives, through developing and producing outstanding Nutritional premixes and Antioxidant systems.
The Nutritional premixes improve the life of people, for instance in infant nutrition, everyday nutrition, or specialised nutrition for the elderly.
The Antioxidant systems protect food, feed, and personal care products, supporting a good, healthy life through a better shelf life.
To achieve this, we take science as the foundation and the benchmark of what we are doing.
With scientifically proven formulations, clean-room liquid blending, dry blending, and spray drying Vitablend delivers scientifically proven results – in the products and in the final applications.
Vitablend has three states of the art production facilities: One in the Netherlands, one in the US and one in Singapore and is part of the Barentz group.
Vitablend. Science for life. For more information, visit: http://www.vitablend.nl
About this role
Job Purpose
Supporting and coordinating the sales order process to guarantee customer satisfaction. Managing orders in a timely, effective, and efficient manner. Ensuring the smooth running of transport processes and associated documentation.
Responsibilities
- Organize, select, and plan the transport of our products to (international) customers via sea, air, express, and road transport.
- Prepare the transport documentation for the goods to customers.
- Review invoices from the transporter/forwarder in consultation with the finance team.
- Manage special requests, non-conformities, and complaints.
- The primary contact person for the customer is to ensure customer satisfaction.
- Key in Sales Order in the system.
- Process & arrange for Samples Requests.
- Handle SFA Food Export Cert & VET Health Certificate applications.
Critical results
- On-time order fulfillment.
- Customer focus.
About You
Skills
- Fluent in English, written and spoken. Comprehension of one other regional language is advantageous.
- Ability to work under pressure and meet deadlines.
- Knowledge of logistics processes and systems.
Education / Experience
- Minimum of ‘A’ level or equivalent.
- Minimum 1– 3 years of relevant work experience, preferably in the food industry, a multi-national, matrix-structured based company.
- You are living in Singapore.
- Please note that this position will not be able to provide a sponsorship.
Interested?
If you feel excited reading the above and want to join our team, please send your CV in English by using the apply button. Any questions regarding this position, please contact Jill Lan: jill.lan@barentz.com.
Job ID: No.119