Barentz is looking for an experienced Sales Support Manager to lead our Sales Support activities across the Netherlands, Belgium.
About Barentz
Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support, which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific.
Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com
At Barentz, our core values drive our success: One Team, Knowledge-Driven, Strong Partners, Entrepreneurial, Change, and Integrity. We are one team with one goal – to achieve greatness together! If you’re passionate about these values and ready to make a difference, we want you on our team!
About this role
Job Purpose
As Sales Support Manager, you will lead and develop an international team of Sales Support Coordinators while actively contributing to daily operations. You will ensure smooth sales processes, strong customer relationships, and high customer satisfaction—fully aligned with Barentz’s commercial strategy.
Critical results
Lead the Sales Support team across offices in the Netherlands, Belgium, and Germany
Ensure effective administrative and operational support for Sales Managers, Directors, and Division Managers
Guarantee accurate sales order processing, CRM data management, and reporting
Drive strong customer relationships and consistently high customer satisfaction
Deliver clear and reliable Sales Support reporting and KPI achievement
Key Tasks & Responsibilities
Lead, coach, and develop an international Sales Support team
Collaborate closely with Supply Chain, Customer Service, QA, and other internal stakeholders to ensure smooth operations
Act as the office interface for customer relations and manage an assigned customer portfolio
Prepare, present, and negotiate customer quotations using the quotation tool
Track pricing, prepare customer visits, and provide follow-up reporting
Support supplier relationships, including meeting preparation and activity monitoring
Support Sales Managers with account plans, forecasts, pricing, calculations, and commercial offers
Work closely with the sales team to support deal closure
Use CRM systems to manage sales data, confirm incoming orders, and maintain accurate market information
Approve calculations, manage product text lines, and coordinate documentation with Sales, Supply Chain, and QA
Register, monitor, and manage Non-Conformity incidents
Ensure compliance with ISO standards and QA procedures
Monitor performance and achieve defined KPIs
About You
Education and Experience:
Associate degree or equivalent level of education
Minimum of 5 years’ experience in a relevant field, including people leadership or supervisory experience
Background in industrial, wholesale, or international trade, and/or business administration
Fluent in English (spoken and written); Dutch, or French is a strong advantage
Skills and Profile
Proven experience supervising and developing a team of sales or administrative support professionals
Ability to set clear day-to-day operational objectives and priorities for the team
Capable of handling complex operational and commercial challenges
Ensures policies, procedures, and best practices are clearly understood and consistently followed by team members and stakeholders
Key Competencies
Strong people management and leadership skills
Management by objectives with a results-driven mindset
Commercial awareness and customer-focused approach
Service-oriented attitude with high attention to accuracy and efficiency
Strong communication and interpersonal skills
Proactive, structured, and solution-oriented
Team player with strong organizational and motivational abilities
Resilient under pressure with a flexible and disciplined working style
Familiarity with ERP and CRM systems
Why Barentz?
Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you freedom and opportunity to operate independently within the set objectives and frameworks. Barentz is looking for employees who are creative, independent, and energetic, and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility.
Competitive package including 27 days annual leave + bonus structure
An inspiring multinational company in a fast-growing and innovative business
Commuting allowance, up to 75km one way
Flexible and hybrid working environment
Fringe benefits like private health care, private pension scheme, company Fitness scheme, etc.
Interested?
If you feel excited reading the above and want to join our journey, please send your resume in English by using the Apply button. Any questions regarding this position, please contact Jill Lan: jill.lan@barentz.com.
Job ID: No.284