About the job

We are looking for a Sales Coordinator to join our Human Nutrition team based in Warsaw, Poland.

About Barentz

Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide, and its ingredient experts provide value-added technical support, which includes pre-mixing, blending, ingredient formulation, and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas, and Asia-Pacific.

Established in 1953, Barentz has operations in more than 70 countries, with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 3,000 people worldwide and serves more than 27,000 customers. For more information, visit: www.barentz.com

At Barentz, our core values drive our success: One Team, Knowledge-Driven, Strong Partners, Entrepreneurial, Change, and Integrity. We are one team with one goal – to achieve greatness together! If you’re passionate about these values and ready to make a difference, we want you on our team!

About this role

Job Purpose

Giving relevant support to Sales Managers/Directors/Division Managers (administrative) and customers (B2B) (order management service) during and after the sales process, to ensure effective sales process flow and customer satisfaction in alignment with the overall sales strategy.

Tasks and responsibilities

• Help clients with order quoting, order processing, order fulfilment, order review, order entry, order dispatch & support, order payment, etc.

• Ensure timely release of orders and fulfillment of pre-established standards and policies to achieve customer satisfaction.

• Monitor and resolve order issues and processing errors.

• Use a computerized system to gather information and confirm sales prompted by incoming calls.

• Enter text lines to stock items and approve/sign off calculations.

• Collect and send related documents to Sales, Supply Chain, or QA

• Register and manage Non-Conformity Incidents.

• May promote products/services and have pricing responsibility but does not have a sales quota.

• Collect and update market info in CRM to support todays and future business.

• Correct data processing in CRM/Scala and keeping this data up to date.

• Work together with the sales team to achieve sales-driven KPIs.

• Create and set up accurate quote calculations with the right data and costs.

• Contract- and forecast management (updating, analysing, and reporting)