We are looking for a Junior Quality and Regulatory Coordinator to join our Quality team based in Belgrade, Serbia.

About Barentz

Barentz is a leading global life science and specialty performance ingredients distributor. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from its state-of-the-art, customized formulation centers, and application laboratories in EMEA, Americas, and Asia-Pacific.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.5 billion, the company employs over 2,500 people worldwide and serves more than 25,000 customers. For more information, visit: www.barentz.com

About this role

Purpose of Job

Providing support in processes and teams associated with Quality and Regulatory Management for the Pharma Division EMEA.

Key areas of responsibility

Handle customer requests regarding quality and regulatory inquiries.

Advise and support staff internally with quality & and regulatory matters.

Main responsibilities

Division-specific quality and regulatory management systems.

  • Handle customer requests regarding quality, technical, and regulatory inquiries
  • Assist in managing the library of quality, technical and regulatory statements, and documents on the Barentz Web
  • Handle customer questionnaires based on established service levels.
  • Advise and support staff internally with quality, technical, and regulatory matters.
  • Provide support in other projects and activities related to the development and maintenance of division-specific quality management systems.
  • Communication of changes notified by suppliers to customers.

Corporate ISO-certified Quality Management System (QMS)

  • Register non-conformances and observations raised and report on overdue items as well as manage their conversion into preventive actions.
  • Liaise with Barentz Sales Managers, Sales Support, Customer Service, and Supply Chain to ensure customer requirements are met.
  • Provide support with managing inquiries relating to Supplier documentation from Barentz, Sales Managers, Sales Support, Customer Service, and Supply Chain
  • Upload new and revised product documentation such as specifications and safety data sheets onto BarentzWeb.
  • Assist in managing the liaison between Barentz and their Suppliers to address customer questionnaires and quality, technical, and regulatory inquiries.
  • Provide guidance to the divisions on customer quality expectations and assist in developing the delivery strategy.
  • Provide support in other projects and activities related to the development and maintenance of a Corporate ISO based Quality Management System (QMS)

Complaint management and reporting

  • Provide support in drawing up complaint reports.
  • Provide support in setting up preventive actions.

About You

Education and Experience

  • Bachelor’s degree or equivalent level.
  • Requires broad knowledge of operational procedures and tools obtained through work experience and may require vocational or technical education.

Skills/profile

  • Works under limited supervision for routine situations.
  • Problems typically are not routine and require analysis to understand.
  • Provides assistance and training to other employees.

Key behavioural criteria

  • Team Player
  • Hands-on mentality
  • Eye for detail
  • Good organizational skills
  • Self-starter

Key interdependencies

  • Quality Director
  • Quality Manager
  • Sales department
  • Division managers
  • Supply chain department
  • Finance department
  • Principal managers
  • Data management

Why Barentz?

Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to operate independently within the set objectives and frameworks. Barentz is looking for creative, independent, and energetic employees who like to take on challenges. Do you like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility? Then look no further.

  • An inspiring multinational company in a fast-growing and innovative business
  • Flexible and encouraging working environment

Interested?

If you feel excited reading the above and want to join our journey, please send your resume in English, by using the below apply button. Any questions regarding this position, please contact Jill Lan: at jill.lan@barentz.com.

Job ID: No.91

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