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Customer Service Teams

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The Barentz Customer Service team will normally be your first point of contact with the Barentz organisation.

As a team, they are there for your phone call, email, fax or any other message and are ready to answer your query or guide you to the right member of the Barentz team, who is most qualified to answer your particular enquiry.

Our Customer Service team is well qualified to answer your questions about:

  • Price enquiries
  • Sampling
  • Orders
  • Deliveries
  • Quality assurance
  • Product information

24 hour Service

As part of our overall commitment to customer service, we guarantee that within 24 hours of your initial enquiry, our Customer Service team will respond to your request, in order to help you from source to solution.

Dedicated teams

Within the Barentz Customer service teams, there are dedicated experts for each of our five sales divisions of Food, Pharmaceutical, Cosmetics, Chemical and Animal Nutrition. These dedicated teams work closely together with sales managers, supply chain colleagues, suppliers and principals in order to provide our customers with the best possible service, whatever your requirements.

Service from source to solution

Our teams take a completely proactive approach to service and can always help you in any area. From forecasting and delivery planning, keeping you up to date with the latest product developments or price trends, they always strive to keep you a step ahead of your competitors - with better knowledge, insight and service.

It’s been the Barentz way of doing business since we were founded in 1953 and our growth and continued success has been in no small part due to our pragmatic, innovative and reliable way of working. It’s what we believe makes us an excellent business partner for you, now and for the future.

We dare you to challenge our customer service team! They are waiting for your call.

You won’t be disappointed.

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